Returns Policy
Terms and Conditions The Running on nutrition Returns Policy outlines important details regarding returns and exchanges for our products.
Prices
Prices include VAT but exclude delivery costs.
Under 18
You have to be over 18 years old to purchase products from us. When you place your order you guarantee that are at least 18 years of age or have your guardians permission.
Payment
Full payment shall take place when your order is placed. Pay with secure credit card payment.
Terms of delivery
The delivery time is 1-4 working days. We deliver within the UK, but not to PO-boxes and BFPO addresses. When your order is placed we will handle it with immediate effect and your parcel will be delivered within 4 working days.
For questions regarding your delivery status please send us an e-mail or whats app message.
Product information
Please note that the design on the products may differ and that the design is not always identical to the picture.
14-day money back guarantee
As part of Herbalife’s commitment to delivering beneficial, high-quality products, we offer a 14-day money-back guarantee.
If for any reason you are not completely satisfied with a product purchased, you may return it within 14 days from receipt for a full refund.
You will need to include:
- Proof of purchase
- The unused portion of the product
- A 14 day refund form
You have to send the products and the forms to:
Running on Nutrition
37 Merrivale Road
Portsmouth, Hants
PO2 0TJ United Kingdom
Placed orders
It is not possible to amend/change orders once they have been processed and paid.
I can not change the address, once an order is processed, so please make sure that the address is correct.
Other Herbalife members
I solely promote and sell Herbalife products to private individuals.
Personal use and resale
All products purchased are intended for personal use and non-profitable purposes. When placing an order, the buyer acknowledges this and guarantees that the products are for personal use and not intended for resale to a third party.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at this address.
12. Contact information
helen@runningonnutrition.co.uk
Need help?
Contact us at {email} for questions related to refunds and returns.